Refund and Exchange Policy

Clear guidelines for returns and exchanges

Policy Overview

We offer refund/exchange within the first 3 days from the date of your purchase. If 3 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind.

Eligibility Criteria

Conditions for Return/Exchange

In order to become eligible for a return or an exchange:

  • The purchased item should be unused and in the same condition as you received it
  • The item must have original packaging
  • If the item that you purchased on a sale, then the item may not be eligible for a return/exchange

Exchange for Defective/Damaged Items

Only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.

Important Exceptions

Non-Returnable Items

You agree that there may be a certain category of products/items that are exempted from returns or refunds.

Note: Such categories of the products would be identified to you at the time of purchase.

Process After Return

Return Notification

For exchange/return accepted request(s) (as applicable), once your returned product/item is received and inspected by us, we will send you an email to notify you about receipt of the returned/exchanged product.

Quality Check & Processing

If the same has been approved after the quality check at our end, your request (i.e. return/exchange) will be processed in accordance with our policies.

Need Assistance?

If you have any questions about our Refund and Exchange Policy, please contact our customer service team.